Harrisburg / Scranton
Scranton has 76,033 residents (give or take 54) (ACS 2020-2024 5-year, table B01003, https://data.census.gov/table/ACSDT5Y2024.B01003?g=160XX00US4269000, checked 2026-10-19), about 3,004 people per square mile.
Scranton is about 101 miles from the Census center point for Harrisburg in a straight line and covers 25.308 square miles of land (Census 2024 Gazetteer internal points and land area, https://www2.census.gov/geo/docs/maps-data/data/gazetteer/2024_Gazetteer/, checked 2026-10-19).
The quote form takes a ZIP code; for Scranton that is 18503, 18504, 18505, 18507, 18508, 18509, 18510 (Census 2020 ZCTA to county subdivision and ZCTA to place relationship files, ZIP areas at least 20% inside the town, https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_cousub20_natl.txt and https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_place20_natl.txt, checked 2026-10-19).
Median household income in Scranton is $50,739 (ACS 2020-2024 5-year, table B19013, https://data.census.gov/table/ACSDT5Y2024.B19013?g=160XX00US4269000, checked 2026-10-19); many state and utility heat pump rebate programs set higher incentive tiers for income-qualifying households, so the household income on the application, not the town median, decides which level applies.
3,004 people per square mile puts Scranton in suburban density, where the outdoor unit usually sits in a side yard and the noise is not an issue for neighbors.
49% of Scranton homes are single-family detached, 25% are in two- to four-unit buildings and 15% are in buildings of five or more units (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=160XX00US4269000, checked 2026-10-19).
50% of Scranton homes are rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=160XX00US4269000, checked 2026-10-19), so beside the 49% detached houses there is a real share of jobs where the landlord, not the resident, signs the quote.
Scranton has 15 points fewer detached houses than Lackawanna County overall (64%) (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=050XX00US42069, checked 2026-10-19).
50% of Scranton homes are rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=160XX00US4269000, checked 2026-10-19), so the market splits between resident-led jobs where the occupant picks the system and landlord-led jobs where they do not, and the rebate paperwork differs.
Of the 30,247 occupied homes in Scranton, 75% heat with natural gas, 2% with heating oil, 19% with electricity and 2% with propane (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=160XX00US4269000, checked 2026-10-19).
Gas heats 75% of Scranton against electricity at 19%, so most quotes here are a partial-home system that carries the shoulder seasons and the summer while the gas furnace handles the coldest nights, or a whole-home system when the house is ready for it.
Scranton has 6 points less oil heat than Lackawanna County as a whole, where 8% of homes burn oil, and the same 19% electric share (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=050XX00US42069, checked 2026-10-19).
No electric utility is on file for Scranton on this door yet, so this page does not name one; the name on the bill decides which rebate path applies.
Scranton has 35,512 housing units, 52% built before 1940 and 88% before 1980, with 5% built in 2000 or later (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=160XX00US4269000, checked 2026-10-19).
Scranton has 16 points more pre-1940 homes than Lackawanna County as a whole (36%) and 5 points fewer homes built after 2000 than the county's 10% (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=050XX00US42069, checked 2026-10-19). An older stock means more insulation upgrades before the heat pump goes in.
The median Scranton home was built in 1938 (ACS 2020-2024 5-year, table B25035, https://data.census.gov/table/ACSDT5Y2024.B25035?g=160XX00US4269000, checked 2026-10-19) and the median home has 5.7 rooms (ACS 2020-2024 5-year, table B25018, https://data.census.gov/table/ACSDT5Y2024.B25018?g=160XX00US4269000, checked 2026-10-19).
52% of Scranton homes were built before 1940 and 88% before 1980 (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=160XX00US4269000, checked 2026-10-19), so insulation is the first sizing question: an older home leaks more heat per square foot, and the installer runs a room-by-room heat-loss calculation to size the system for what the walls and windows actually hold in, not just the floor plan.
Heating design temperature: 5F. Source: ENERGY STAR Design Temperature Limit Reference Guide (2019 Edition), Lackawanna County row, 99% heating, PDF pages 102 to 105 of 141 (Revised 11/11/2020), https://www.energystar.gov/sites/default/files/Design%20Temperature%20Limit%20Reference%20Guide%20(2019%20Ed)%20-%20ENERGY%20STAR%20Single-Family%20New%20Homes_Rev11.pdf, fetched 2026-10-19, 99%.
That 5F figure is the Lackawanna County cold-day number a Scranton heat pump is sized against, so ask the installer to show the system's heating output at 5F, not at the milder rating-label temperature.
Ask whether the quote is whole-home or partial-home, because with 75% of Scranton on gas and 19% already electric the two paths carry different rebate figures and different sizing.
Ask for the heat-loss calculation room by room; a Scranton house from before 1940 (52% of the 35,512 units) rarely matches a square-footage rule of thumb.
The form on this page is the follow-up for Scranton. The public number is the number the contractor quotes from.
No local contractor is named on this door for Scranton yet. A request from this page goes to the first licensed shop that takes the door.